Privacy Policy for Spaqi Consulting L.L.C

1. Data We Collect

We collect data from you to provide and improve our services, process your transactions, and support your experience. The data we collect falls into three categories:

a. Data You Provide Directly:

• Account and Profile Information: Name, email address, password, contact preferences.
• Payment and Transaction Information: Details of products you purchase and payment information. Note: We do not store full credit card numbers. This is handled by our secure payment partner.
• Content and Files: Information you provide when using our AI agent, such as prompts, queries, and any files you upload for processing.
• Communications: Content of your messages to us (e.g., feedback, customer support requests).

b. Data We Collect Automatically:

When you use our services, we collect certain data automatically:

• Device and Usage Data: Information about your interaction with our services, including IP address, device identifiers, browser type, and operating system.
• Geolocation Data: We derive your approximate location (country, region, city) from your IP address to comply with regional laws, provide localized content, and prevent fraud.
• Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect device and usage data. Cookies are small text files placed on your device to store your preferences and enable certain features.
  • Necessary Cookies: Required for the website to function (e.g., shopping cart functionality).
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website, allowing us to improve it.
  • Functionality Cookies: Recognize you when you return and enable personalized content.
  • Targeting Cookies: Record your visit and pages you have visited to make advertising more relevant to you.
  You can control the use of cookies through your browser settings.

c. Data Generated by Our AI Agent:

Our AI agent processes the data you provide to generate responses, complete tasks, and improve its functionality. This may include creating derived data or metadata based on your inputs.

2. How We Use Your Data

We use the data we collect for the following purposes:

• Providing and Improving Services: To operate our services, process transactions, provide customer support, and enable the functionality of our AI agent.
• Transactions and Payments: To complete your orders and facilitate payment processing through our trusted third-party banking partner.
• Service Improvement: To analyze usage trends and user interactions to improve the performance, accuracy, and features of our website and AI agent.
• Security and Safety: To protect our services and users by detecting, preventing, and responding to fraud, abuse, or security risks.
• Communications: To send you important administrative messages, product updates, security alerts, and, with your permission, marketing communications.

3. How We Share Your Data

We do not sell your personal data to third parties for their marketing purposes. We only share your data in the following limited circumstances:

• With Your Consent: We will share your data with third parties when we have your explicit consent to do so.
• Payment Processing: We share necessary transaction and payment information with our trusted third-party banking and payment processing partners solely for the purpose of completing your transaction and for fraud prevention. These partners are contractually obligated to handle your data securely and in accordance with applicable laws.
• Service Providers: We engage trusted companies to provide services on our behalf, such as hosting, analytics, customer support, and data storage. These providers are given only the data necessary to perform their services and are prohibited from using it for any other purpose.
• Legal Reasons: We will disclose data if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Spaqi Consulting L.L.C, our users, or the public.

4. How We Store and Secure Your Data

• Data Retention: We retain your personal data for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements.
• Data Security: We implement a variety of robust security measures designed to protect your data. These include encryption in transit (SSL/TLS) and at rest, access controls, and secure network architectures.
• Data Backups: To ensure business continuity and prevent data loss, we perform daily backups of our systems. These backups are also encrypted and stored securely.

5. Your Rights and Choices

You have choices regarding the data we collect and how it's used.

• Access and Update: You can review and update your account information by logging into your profile on our website.
• Marketing Communications: You can opt-out of receiving marketing emails from us by using the "unsubscribe" link provided in those emails.
• Cookies: You can use your browser settings to refuse most cookies. Please note that some parts of our service may not function properly if you do so.
• Data Rights: Depending on your location, you may have the right to request access to, deletion of, or correction of your personal data. To make such a request, please contact us at Contact@spaqitech.com.

6. AI Agent Specific Provisions

The data you provide to our AI agent, including prompts and uploaded files, is used to generate a response for you. We may also use this data (anonymized and aggregated where appropriate) to train and improve our AI models to provide better service to all users. We do not use your data to personally identify you within the AI training datasets without your consent.

7. Changes to This Privacy Policy

We may update this privacy policy periodically. We will post the updated policy on this page and change the "Last Updated" date. We encourage you to review this policy regularly to stay informed about our data practices.

8. How to Contact Us

If you have any questions, concerns, or complaints about this privacy policy or our data practices, please contact us at: